Shipping & Returns
Shipping Information
At White Nilus, we offer free shipping for all orders over 500₪. We partner with trusted carriers to ensure safe and timely delivery. Currently, we offer shipping to all locations within Israel. Orders are processed within 2 business days. Our packaging is eco-friendly and sustainable, reflecting our commitment to nature.
Return & Exchange Policy
We offer a hassle-free returns and exchange policy. Please contact customer support within 4 days of receiving your order. Items must be in original condition with packaging and tags intact. Return shipping cost is the responsibility of the customer unless the return is due to our error. Refunds or exchanges are processed promptly, minus non-refundable shipping fees. We strive for your satisfaction with our jewelry collection. This does not apply to purchases above 3000₪.